Report infringement. File counter-notices.
At a glance
Dyva, Inc. ("Dyva," "we," "us") respects intellectual property and expects the same from everyone on the platform. We operate the notice-and-takedown process set out in the Digital Millennium Copyright Act (17 U.S.C. 512). When we receive a valid infringement notice, the material comes down.
This policy covers all content on Dyva — character configurations, descriptions, images, voice samples, Marketplace listings, feed posts, and any other user-generated or AI-generated content. If it is on our platform and it infringes your copyright, we want to know about it.
If you are a copyright owner (or authorized to act on one's behalf) and believe content on Dyva infringes your copyright, send a written notice under 17 U.S.C. 512(c)(3) to our Designated Agent. Your notice must include:
Send your notice to our Designated Agent, whose full contact details are required by 17 U.S.C. 512(c)(2):
Designated Agent for Notice of Claimed Infringement
Our full agent designation (postal address and telephone) is being filed with the U.S. Copyright Office. Until it publishes here, send notices to the address above — it is monitored and is a valid channel for a complete notice.
Incomplete notices may not receive a response — we may ask for more information before processing. Once we receive a valid notice, we promptly remove or disable access to the material and make reasonable efforts to notify the content poster.
Important: under 17 U.S.C. 512(f), knowingly misrepresenting that material is infringing may result in liability for damages, including attorney's fees. Consider whether the use qualifies as fair use under 17 U.S.C. 107 before filing.
If your content was removed and you believe it was a mistake or misidentification, you can file a counter-notification under 17 U.S.C. 512(g)(3). Your counter-notification must include:
Send counter-notifications to the Designated Agent listed in Section 2, with the subject line "DMCA Counter-Notification."
Once we receive a valid counter-notification, we forward it to the original complainant. If they do not file a court action within 10 business days, we restore your content within 10-14 business days per 17 U.S.C. 512(g)(2)(B)-(C).
Filing a counter-notification may lead to legal proceedings between you and the complainant. If you are unsure whether your content was legitimately removed, consult an attorney before filing.
Per 17 U.S.C. 512(i), we terminate repeat infringers. Here is how the strike system works:
We reserve the right to terminate any account immediately for egregious infringement, even on a first offense. Strikes that are successfully resolved through the counter-notification process (where the complainant did not pursue court action) do not count toward your total.
AI complicates copyright, and we take that seriously. Here is how we handle it:
The Marketplace runs on original work. Creators retain ownership of the characters they publish, subject to the license granted in the Creator Agreement.
Send notices, counter-notifications and copyright questions to [email protected] with the subject line "DMCA Notice". The full Designated Agent designation required by 17 U.S.C. 512(c)(2) is in Section 2 — stated once, so the two can never disagree.
For non-copyright IP concerns (trademarks, trade secrets, patents), contact [email protected] with a detailed description of your claim. This policy covers copyright under the DMCA only, but we review all good-faith IP claims and take appropriate action under applicable law and our Terms of Service.