API Terms of Service

1. API ACCESS AND LICENSE

1.1 License Grant. Dyva+ grants you a limited, non-exclusive, non-transferable, revocable license to use the API for developing, testing, and operating applications that integrate with Dyva+ ("Client Applications"), subject to these terms.

1.2 API Keys. API access requires authentication via keys from your Dyva+ account. Keep them confidential: (a) do not share them; (b) never embed them in client-side code or public repos; (c) revoke and regenerate any key you believe is compromised. You are responsible for all activity under your keys.

1.3 Account Requirements. API access requires a Pro subscription or above. Features, rate limits, and capabilities depend on your tier -- see our rate limits documentation.

2. PERMITTED AND PROHIBITED USES

2.1 Permitted Uses. You may use the API to: (a) create, manage, and interact with Dyva+s programmatically; (b) integrate Dyva+ conversations into your apps; (c) build tools that complement Dyva+; and (d) access your own account data for backup, analytics, or integration.

2.2 Prohibited Uses. Do not:

• Resell or redistribute API access without our written permission
• Build a competing product using the API
• Bypass rate limits, authentication, or other security features
• Scrape or systematically collect data beyond your authorized use
• Use API outputs to train or develop ML models without our written consent
• Misrepresent your app's affiliation with or endorsement by Dyva+
• Violate the Acceptable Use Policy or applicable law
• Exceed the API keys or accounts allowed by your subscription tier

3. RATE LIMITS AND QUOTAS

3.1 Limits. Rate limits and quotas vary by subscription tier and endpoint. See /docs/rate-limits for current limits. Limits are also included in response headers (X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset).

3.2 Exceeding Limits. Over-limit requests get an HTTP 429 response. Persistent or intentional circumvention may result in API access being revoked.

3.3 Changes. We may modify rate limits at any time. We will give at least 14 days notice before reducing limits for existing tiers.

4. DATA HANDLING AND PRIVACY

4.1 User Data. If your app processes personal data through the Dyva+ API, you must: (a) have a privacy policy that discloses use of third-party AI services; (b) get proper consent from end users; (c) comply with applicable data protection laws (GDPR, CCPA, etc.); and (d) promptly notify us of any data breach affecting API data.

4.2 Data Retention. Data sent to the API is handled per our Privacy Policy. API conversation data follows the same retention rules as data from the web interface.

4.3 Data Processing Agreement. If you process personal data of EEA, UK, or Swiss individuals through the API, our Data Processing Agreement applies.

5. SERVICE LEVELS

5.1 Availability. We target 99.9% uptime but do not guarantee it. The API is provided "as is" and "as available." We will communicate scheduled maintenance at least 48 hours in advance when possible.

5.2 No SLA. Unless you have a separate Enterprise Agreement with specific SLA commitments, no service level agreement applies. We are not liable for downtime, latency, or unavailability.

6. API CHANGES AND VERSIONING

6.1 Versioning. The API is versioned (currently v1). We maintain backward compatibility within a major version where commercially reasonable.

6.2 Breaking Changes. For breaking changes, we will: (a) give at least 30 days notice; (b) release under a new API version when possible; and (c) keep the previous version running for at least 90 days.

6.3 Deprecation. We may deprecate endpoints or features with notice in the docs and response headers. Deprecated features will keep working for at least 60 days.

7. INTELLECTUAL PROPERTY

7.1 Dyva+ IP. The API, its docs, and all associated IP belong to Dyva+. These terms do not grant you rights to our trademarks, logos, or branding. Do not use our marks in ways that suggest endorsement or affiliation without written consent.

7.2 Your IP. You own your Client Applications. We claim no ownership over what you build with the API.

7.3 Feedback. If you share feedback or suggestions about the API, you grant Dyva+ a perpetual, royalty-free license to use it without obligation to you.

8. TERMINATION

8.1 By You. Stop using the API anytime by revoking your keys.

8.2 By Dyva+. We may suspend or terminate your API access immediately if you breach these terms, the Terms of Service, or any Dyva+ policy. We may also suspend access to address security issues, prevent abuse, or comply with legal obligations.

8.3 After Termination. Your API license ends immediately. Stop all API usage and delete any cached Dyva+ data within 30 days, unless law requires you to keep it.

9. DISCLAIMER AND LIMITATION OF LIABILITY

THE API IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Dyva+ DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. OUR TOTAL LIABILITY UNDER THESE API TERMS IS CAPPED AT THE FEES YOU PAID FOR API ACCESS IN THE 12 MONTHS BEFORE THE CLAIM.

10. CONTACT

Questions? Contact us at [email protected] or [email protected].