How do I report a character or user?

Where to Report

• Character profiles — click the three-dot menu on any character profile page and select Report Character
• User profiles — click the three-dot menu on any user profile page and select Report User
• In chat — click the three-dot menu in the top-right corner of any conversation and select Report

Report Categories

• Harmful or dangerous content — the character promotes violence, self-harm, or illegal activity
• Impersonation — the character or user is pretending to be a real person without authorization
• Spam or scam — the character or user is distributing spam, phishing links, or deceptive content
• Harassment or abuse — the character or user is targeting, threatening, or harassing others
• Explicit content violation — content that violates the platform's content policy
• Intellectual property — the character uses copyrighted material without permission
• Other — anything that does not fit the above categories

What Happens After You Report

• Your report is submitted to the Dyva Trust & Safety team for review
• Reports are typically reviewed within 24 hours
• If the report is substantiated, action is taken — ranging from content removal to account suspension depending on severity
• You will receive a notification when your report has been reviewed, though specific enforcement details are not disclosed to protect the process

Anonymous Reporting

Urgent Safety Concerns