In the event of a data breach affecting your personal information, we notify all affected users within 72 hours of confirming the breach, in compliance with GDPR Article 33. Relevant supervisory authorities (e.g., EU Data Protection Authorities) are also notified within the same timeframe.
What the Notification Includes
What happened — a clear description of the breach and how it occurred
What data was affected — specific categories of personal data involved
What we are doing — immediate remediation steps and long-term fixes
What you should do — actionable steps to protect yourself (e.g., change password, monitor accounts)
Contact information — a direct line to our security team for questions
Preventive Measures
We invest heavily in breach prevention:
AES-256 encryption at rest for all stored data
TLS 1.2+ for all data in transit
Regular penetration testing by third-party security firms
Automated intrusion detection and anomaly monitoring
Employee access controls with principle of least privilege
What You Can Do
Enable two-factor authentication at Settings → Security → Enable 2FA to add an extra layer of protection to your account. Use a unique password for Dyva that you do not reuse on other services.
If you suspect unauthorized access to your account at any time, change your password immediately and contact support.