My microphone isn't working

Quick Fixes

Try these steps in order:

1. Check browser permissions: click the lock icon (or site settings icon) in your browser's URL bar and make sure microphone access is set to Allow
2. Refresh the page: sometimes the audio context needs a fresh start
3. Close other apps: make sure no other application (Zoom, Discord, FaceTime) is using your microphone
4. Try a different browser: if Chrome is not working, try Firefox, or vice versa
5. Restart your browser: fully close and reopen it, not just the tab

Browser-Specific Troubleshooting

Chrome

• Go to chrome://settings/content/microphone and confirm Dyva is in the allowed list
• If blocked, remove the block entry and refresh the page to get a new permission prompt

Firefox

• Click the lock icon in the address bar, then click Connection secure → More Information → Permissions
• Set microphone to Allow

Safari (iOS)

• Go to Settings → Safari → Microphone and make sure it is enabled
• Safari on iOS sometimes silently blocks microphone access after updates: toggling the setting off and on can fix this

Hardware Issues

• Test your mic: use your operating system's sound settings or an online mic test to confirm the hardware works
• External mics: if using USB or Bluetooth, make sure it is selected as the input device in your OS audio settings
• Permissions at the OS level: on macOS, check System Settings → Privacy → Microphone. On Windows, check Settings → Privacy → Microphone